Reception Area and Museum Shop
Reopening July 13th!
We have introduced a range of new health and safety measures to reduce the risk associated with COVID-19, in line with government guidance and the requirements of local health authorities.
Some of the measures set out below may be clearly visible to you from the moment you arrive, and others require consideration from visitors to help ensure everyone has an enjoyable visit!
Book online: (link at foot of page)
- Weekdays 1100 – 1600
- Book for a specific quarter hour slot
- Max 6 person from two related households
- 1 hour visits
- One party per floor at a time
- 15 minutes per floor
Admission Prices We have reorganised our pricing structure! The leaflet issued in January before Covid-19 struck carries details of our special exhibition, ‘The celebrated Mr Banks, reputation and legacy’ but the Museum’s admission prices have now changed:
One Adult £6.50
Two Adults £13
Three Adults £19.50
Four Adults £26
Children free - up to age 16
Free entry for children is a major departure for us and should benefit families. Up to 4 adults with two children make the party up to a maximum of 6 persons, though up to 3 children may come with a single adult.
The Captain’s Rules!
Visitors are asked to consider that they are under the discipline of the Royal Navy! When the ship’s bell rings, please move with your party promptly to the next floor. We have a beautiful house with one main staircase so this allows movement around without too much inconvenience. We ask everyone to cooperate in the interests of all of us.
Arrive on time. Tickets are booked for entering at a specific quarter hour slot. If people arrive very late we may have to refuse entry. You will have missed the boat! So come a little early and enjoy the courtyard, the garden and the view.
To make the social distancing work and ensure a smooth flow through the Museum, we reserve the right to make occasional adjustments.
Our Address: Grape Lane, Whitby YO22 4BA. Tel. 01947 601900
Covid 19 training for all staff and volunteers
Personal Protective Equipment for staff and volunteers
Enhanced cleaning throughout day
Deep cleaning daily
Hygiene stations and hand sanitizer dispensers
Limited shop purchases online
Some cashless payment on site may be permitted
We look forward to welcoming you back!